Based on text CB1A3-II, decide which of the alterna...

Texto associado.

1 The Canada Revenue Agency continues to modernize

its operations and reduce red tape to enhance services to

Canadians while reducing its overall costs. It is increasingly

4 providing services electronically to make it easier for

Canadians and businesses to interact with the Agency at the

lowest possible cost. By simplifying the way it collects taxes

7 and distributes benefit payments, the Agency will ensure

Canadians and small and medium-sized enterprises receive the

benefits and credits to which they are entitled as efficiently and

10 quickly as possible. In addition, the Agency will leverage the

expertise of tax professionals to improve the effectiveness of its

operations.

Comptroller General of Canada. Archived – Budget 2012 (adapted).

Based on text CB1A3-II, decide which of the alternatives below is correct.

a) Red tape has been the main obstacle for the Canadian government to provide quality services to its people.
b) The Canada Revenue Agency has not been able to do its job because it is antiquated.
c) The Canadian government plans to abolish fees and taxes to those who embrace technological innovations.
d) The measures the Agency intends to implement aim at making its services cheaper, more accessible and efficient.
e) The main beneficiaries of the proposed measures are medium-sized businesses